CASE STUDIES

  • TELCO IN EUROPE

    Agency who manages a telco account in Europe.

    GOALS

    Upsell products leveraging information known about
    users from CRM data

    PERFORMANCE & RESULTS

    The success of the campaign was determined by comparing the perfomance of control group user (non-touched by online campaigns) and a non-control group (those who were shown dynamic creatives

    The control group ARPU (Average Revenue per User) was used as a base and considered as the natural behavior of the clients if no such campaign were conducted. Then,it is compared with the non-control set to see the evolution of ARPU amoungt users who had seen dynamically personalized creatives.

    Non-control Group . Control Group =15%
    Touched clients perform better than the control group.

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